If you purchased the subscription via the website, you can change the email address by following the steps below:
- Log in to your account here;
- Press on your email address on the right top corner of the page;
- Input your new email address and press "Confirm."
If you see the message that the email address you are trying to update is already in use, you may have previously used this email address to sign up for another Unimeal subscription.
In that case, enter a different email address or reach out to the Support team with the following details for further assistance:
- Unimeal User ID or the current email address associated with your Unimeal account;
- New/correct email address.
If you made a mistake in your email address during the registration process, please contact our Support Team and provide the following information:
- date of payment;
- the email address you entered during the purchase
- if you used PayPal, please send us your PayPal email address or Paypal Invoice ID;
- if you used a credit or debit card, please send us the first 6 and the last 4 digits of your card;
- if you paid in AppStore / Google Play, please share the screenshot of the invoice/store subscription;
- if you paid via Apple Pay - please also send us the screenshot.
The screenshots that you send should contain the following information:
- date of payment;
- amount;
- name of service you paid for.
Comments
0 comments
Please sign in to leave a comment.