How can I contact Support?


If you have a question or concern that hasn't been answered in our Support articles, we are here to help! 

There are a couple of ways that you can get in touch with us:

1. Email

You can submit your request via our Contact Form or email us directly at

We work 24/7 and will endeavour to get back to you within 1-2 business days.   

Please provide the correct email address associated with your Unimeal account so we can identify you and help you faster. 

2. Contact us in the app 

You can also talk to us via chat:

  • press the message button in the top right corner of your Diary tab;
  • choose the theme of your message;
  • type a question.  

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We will be glad to support any discussion in which you are interested. 

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  • Comment author
    Catarina Rentes

    I can’t assess to my app

  • Comment author

    Hello Catarina,

    Please try the troubleshooting steps described in this article

    Let me know if it works!

  • Comment author
    Jurga Malonaityte



    I would like to cancel my account as it is ongoing and I am continue paying. Could you please help me with this. No app is installed.




  • Comment author

    Hello Jurga,

    As I see, our support team has already sent your letter; please check.

    Have a nice day!


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