I need to update my profile settings

Elizabeth
Elizabeth

If you want to change personal information in your profile settings, please reach out to our Support team and specify the following:

  1. Your registered email address or User ID. 
  2. Profile settings that you wish to change: it may be starting weight, goal weight, height, age, email, ingredients, restrictions, kitchen appliances, or fitness level. 

You can always check your current personal details (age, current and target weight, height) in the Me tab in the app: 

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Comments

6 comments

  • Comment author
    chelsea.tallents

    Could someone please email me so I can change my starting weight. Had a major error and need to get it changed.

    0
  • Comment author
    Scarlett

    Hey chelsea.tallents,

    As I see, you've already contacted our support team, and they helped you to change the starting weight. Please let me know if you have any other questions!

    0
  • Comment author
    dawndoe490

    I need help changing start weight and target weight 

    0
  • Comment author
    Scarlett

    Hello dawndoe490,

    As I see, you also contacted us via email, and our agent already helped you to update your weight.

    If you have any additional questions, please let me know. Have a great day!

    0
  • Comment author
    Carol Storey

    Hello, please can you change my start

    weight to 69 kgs 

    Thank you.

    0
  • Comment author
    Scarlett

    Hello Carol,

    Our team has received your request, and will help you with updating the weight as soon as possible. Please expect an email from them.

    Wishing you a wonderful day!

    0

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