Account

  • I need to update my profile settings

    If you want to change personal information in your profile settings, please reach out to our Support team and specify the following: Your registered email address or Use...

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  • How do I open the app?

    To open the app, follow these steps:  Download the app from the App Store (iOS) or Google Play (Android). Install the Unimeal app on your device. Locate the app on your ...

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  • How to install the Unimeal app on my phone

    If you have recently paid for a plan, you can now access it through a mobile application. The app can be downloaded on both iOS and Android devices and can be accessed us...

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  • Can I retake the quiz and change the plan by myself?

    Considering changing several items in your meal plan or updating it completely? You can retake the starting quiz once again for your current Unimeal account. Please do th...

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  • How to know if my device is compatible?

    Please ensure that your device is using the most up-to-date operating system available:  a minimum version of the operating system for Android - 8.0;  for iOS - 16.1.  ...

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  • I can't log in to my Unimeal account

    If you are having trouble logging in to Unimeal, first of all, ensure that you are using the correct email address. If you initially subscribed through Facebook or wi...

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  • How do I change the email address associated with the Unimeal app?

    Reach out to the Support team with the following details for further assistance:  Unimeal User ID or the current email address associated with your Unimeal account; New/...

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  • How can I install the app on my tablet?

    To install the Unimeal application on your tablet, simply follow the same process as you would on your phone. Download the app on your tablet from the links provided belo...

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  • My plan changed. How can I restore it to the previous version?

    If you update your start date or enter a new start or target weight, your Unimeal plan will be automatically updated to ensure that it remains effective and aligned with ...

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  • How to reactivate my account

    If you have accidentally deleted your account or changed your mind after removal and want to return to your plan in the app, please contact our Support team and provide y...

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  • How can I delete my account?

    Are you no longer using Unimeal and want to delete your account? Here are instructions on how to do it.  1. Open the Unimeal app and go to the Me tab → Account:  2. Then...

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