The app says that my plan has expired

Scarlett
Scarlett
  • Updated

If you're experiencing an issue where your plan is showing as expired in the app, there's a simple solution to get it back on track. 

Go to the Meal Plan tab. Press Update plan

smartmockups_lo7l7eib.png

Then press Confirm

smartmockups_lo7llp0w.png

Your plan will be regenerated, and it will start on the same day. 

There are two other ways to set a new date for your meal plan. Go to the Me tab and click the gear icon: 

smartmockups_lneqx0r9.png

Press Meal Plan, then Start Day, and select a new start date. Kindly note that it cannot be set to a day in the past. 

smartmockups_lner2k84.pngsmartmockups_lneqz82w.png 

You can also do it from the Meal Plan tab: 

smartmockups_lner3tfb.pngsmartmockups_lner8n8c.png 

By updating the start date as instructed, your plan will be refreshed and no longer appear as expired. If you encounter any further issues, please feel free to reach out for additional assistance. 

Share this article

Was this article helpful?

42 out of 48 found this helpful

Have more questions? Submit a request

Comments

0 comments

Please sign in to leave a comment.